An advisor left the chat without a reading but I still paid
over 7 years ago
J C (littleraindrop)3 posts
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Hi,
Thank you for your time and help. |
over 7 years ago
Psychic Medium Jamey (jamey)1347 posts
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It depends on what kind of payment you made. If you paid a flat fee, then you will have to keep trying to contact the advisor to get that refund. If you paid using the per minute rate, you actually didn’t pay for anything and it is probably back in your account right now. When you pay this way, what you are really doing is a pre-authorization for a certain amount. Then you are only charged for what you use in paid chat. Any remaining is put back into your account. Since you never went into paid chat, the full amount is usually released in about 10 minutes. |
over 7 years ago
J C (littleraindrop)3 posts
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Dear Jamey,
Have a good night. |
over 7 years ago
Psychic Medium Jamey (jamey)1347 posts
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Just log into your paypal account. It should say voided next to the transaction. The Bitwine system doesn’t hold onto any monies not use. And you are so very welcome. Have a lovely evening. |